Privacy Policy
Last Updated: February 14, 2026
This Privacy Policy explains how Rubikn (“Rubikn,” “we,” “us,” “our”) collects, uses, discloses, and safeguards information when you visit our website, contact us, subscribe to updates, book calls, or otherwise interact with us online (collectively, the “Services”).
If you do not agree with this Privacy Policy, please do not use the Services.
1) Who We Are
Company Name: Rubikn DBA, ulmaz LLC
Website: https://rubikn.com
Email: contact@rubikn.com
Business Address: 651 N Broad St, Suite 201, Middletown, DE 19709
2) What This Policy Covers
This Privacy Policy applies to:
- Visitors to our website;
- People who contact us through forms, email, or phone;
- People who subscribe to our content (e.g., newsletters);
- People who book calls or meetings through scheduling links;
- Clients and prospective clients (and their representatives) who engage with us.
Client Work Note: When we provide services to a client, we may process certain information on the client’s behalf. In those cases, the client may be the “data controller” (or similar term under applicable law), and Rubikn may act as a “processor/service provider.” See Section 6.
3) Information We Collect
A) Information You Provide to Us
Depending on how you interact with us, we may collect:
- Contact information (e.g., first name, last name, email address, phone number);
- Professional information (e.g., company name, role/title—if you provide it);
- Message content and any information you submit in free-form fields;
- Scheduling information (e.g., meeting preferences, availability, and details you share when booking);
- Marketing preferences (e.g., whether you opt in/out of updates);
- Client relationship information (e.g., billing contact details, contract-related communications).
B) Information We Collect Automatically
When you use our website, we may automatically collect:
- Device and browser data (e.g., browser type, operating system, device identifiers);
- Usage data (e.g., pages visited, time on site, clicks, referring/exit pages);
- Approximate location (e.g., derived from IP address);
- Cookies and similar technologies (see Section 8).
C) Information We Receive from Third Parties
We may receive information from:
- Scheduling providers if you book a call through an external scheduling link;
- Social networks if you interact with our pages or follow links to/from social platforms;
- Service providers (e.g., analytics, hosting, email delivery) that help us operate the Services.
We use this information only in ways consistent with this Privacy Policy.
4) How We Use Information
We may use the information we collect to:
- Respond to inquiries and communicate with you;
- Schedule and manage calls/meetings you request;
- Provide our services, including delivering project work and client support;
- Send newsletters or updates (where you opt in, or where permitted by law);
- Improve and maintain our website and services (e.g., troubleshooting, testing, analytics);
- Protect our Services and users (e.g., fraud prevention, security monitoring);
- Comply with legal obligations and enforce our agreements.
5) Legal Bases for Processing (EEA/UK and Similar Regions)
If you are located in the European Economic Area (EEA), the United Kingdom, or another region with similar legal requirements, we process personal data only when we have a valid legal basis, including:
- Consent (e.g., for newsletters, certain cookies);
- Contract (e.g., to provide services you request or to take steps at your request before entering a contract);
- Legitimate interests (e.g., improving our Services, securing our website, responding to business inquiries) where those interests are not overridden by your rights;
- Legal obligation (e.g., compliance, recordkeeping).
6) Client Services and Research Activities
Rubikn provides brand, strategy, research, and conversion services. Depending on the engagement, we may work with:
- Client-provided business contact information (e.g., internal stakeholders);
- Research inputs (e.g., surveys, interviews, feedback) when conducting research and discovery;
- Digital performance data (e.g., analytics reports, conversion metrics) provided by the client or collected through client-controlled systems.
Controller/Processor Roles
- Rubikn as Controller: If you contact Rubikn directly, subscribe to our updates, or visit our website, Rubikn generally acts as the controller of your personal data for those interactions.
- Rubikn as Processor/Service Provider: If we process personal data on behalf of a client (for example, data in a client’s CRM, analytics platform, or research dataset), the client is typically the controller and we process data under our contract with that client.
If you have questions about data we process for a client, you may also need to contact that client directly for rights requests.
7) How We Share Information
We may share information in the following circumstances:
A) Service Providers
We may share information with vendors that help us operate our Services, such as:
- Website hosting and infrastructure providers;
- Form and email delivery tools;
- Scheduling tools;
- Analytics and performance measurement tools;
- Security and fraud-prevention services.
These service providers are permitted to process information only for the purposes we specify, consistent with this Privacy Policy and applicable law.
B) Professional Advisors
We may share information with professional advisors (e.g., lawyers, accountants) where necessary for business operations and compliance.
C) Legal Requirements
We may disclose information if required by law or if we believe disclosure is necessary to:
- Comply with legal process;
- Protect rights, safety, and security of Rubikn, our users, or others;
- Investigate fraud or security issues.
D) Business Transfers
If Rubikn is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.
8) Cookies and Similar Technologies
We may use cookies and similar technologies (like pixels and local storage) to:
- Make the website work properly;
- Remember preferences;
- Understand how visitors use the website;
- Improve performance and measure effectiveness of content.
Your Choices
You can control cookies in several ways:
- Cookie Settings: Use our cookie preference tool (if available on the website) to manage categories of cookies.
- Browser Controls: Most browsers let you block or delete cookies. Blocking cookies may impact site functionality.
Do Not Track: Some browsers offer “Do Not Track” signals. Our website may not respond to all such signals, and cookie controls are the best way to manage tracking preferences.
9) Marketing Communications
If you subscribe to our updates, we may send you emails about insights, services, and resources.
You can opt out at any time by:
- Clicking the unsubscribe link in our emails (when provided), or
- Emailing us at contact@rubikn.com with “Unsubscribe” in the subject line.
Even if you opt out of marketing emails, we may still send non-promotional communications (e.g., responses to inquiries or service-related messages).
10) Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the Services and respond to your requests;
- Maintain business records;
- Comply with legal obligations;
- Resolve disputes and enforce agreements.
Retention periods can vary depending on the type of information and the purpose for which it was collected.
11) Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted or stored.
12) International Transfers
Your information may be processed in countries other than where you live. Where required by law, we use appropriate safeguards for cross-border data transfers (for example, contractual protections recognized by applicable regulations).
13) Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as:
- Access to the personal information we hold about you;
- Correction of inaccurate information;
- Deletion of your personal information;
- Objection to or restriction of certain processing;
- Data portability (where applicable);
- Withdrawal of consent (where processing is based on consent).
To exercise your rights, contact us at contact@rubikn.com.
California and Certain U.S. State Privacy Rights
If you live in California or another U.S. state with a privacy law, you may have additional rights (subject to exceptions), including:
- The right to know what personal information we collect, use, and disclose;
- The right to delete personal information;
- The right to correct inaccurate personal information;
- The right to opt out of certain types of sharing or targeted advertising (where applicable);
- The right not to be discriminated against for exercising your rights.
We will verify requests using information associated with your interaction with us. You may also designate an authorized agent to submit certain requests on your behalf (where permitted).
14) Children’s Privacy
Our Services are not intended for children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
15) Third-Party Links
Our website may include links to third-party sites (e.g., social media platforms or scheduling services). We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
16) Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were posted. Your continued use of the Services after changes become effective means you accept the updated policy.
17) Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
Email: contact@rubikn.com
Address: 651 N Broad St, Suite 201, Middletown, DE 19709