Privacy
Policy.
How Rubikn collects, uses, and safeguards your information. This policy applies to all interactions with rubikn.com and the services we provide.
1. Who We Are
Company: Rubikn, a DBA of ulmaz LLC
Website: https://rubikn.com
Email: contact@rubikn.com
Address: 651 N Broad St, Suite 201, Middletown, DE 19709
When this policy mentions “Rubikn,” “we,” “us,” or “our,” it refers to Rubikn, a DBA of ulmaz LLC, which is responsible for your information under this Privacy Policy.
2. What This Policy Covers
This Privacy Policy applies to personal information we collect from or about:
- Visitors who browse our website
- Contacts who submit inquiries through our forms
- Subscribers who sign up for our newsletter or content
- Individuals who book calls or consultations with us
- Clients who engage Rubikn for services
Client Work Note
When we perform research, competitive intelligence, or other services on behalf of a client, the client typically acts as the data controller and Rubikn acts as the data processor for any personal information involved in that engagement. The client’s own privacy policy governs how that information is handled. This policy covers only the information Rubikn collects and controls independently.
3. Information We Collect
A) Information You Provide
- Contact information: name, email address, phone number, company name, and job title
- Professional information: role, industry, company size, and relevant business context
- Message content: any free-text information you share through contact forms, emails, or chat
- Scheduling information: preferred dates, times, and time zone when booking calls
- Marketing preferences: newsletter subscriptions, content interests, and communication preferences
- Client relationship information: engagement details, project scope, invoicing details, and feedback
B) Information Collected Automatically
- Device and browser data: browser type and version, operating system, screen resolution, and device type
- Usage data: pages viewed, time on site, click patterns, referring URL, and navigation paths
- Location data: coarse geographic location derived from IP address (country and city level)
- Cookies and similar technologies: as described in our Cookie Policy
C) Information From Third Parties
- Scheduling providers: when you book a call through a scheduling tool, we receive your name, email, and appointment details
- Social networks: if you interact with our content on social platforms, we may receive limited profile information
- Service providers: our analytics and marketing tools may provide aggregated or pseudonymized usage data
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Schedule and conduct calls and consultations
- Provide, deliver, and improve our services
- Send newsletters, insights, and marketing communications you have opted into
- Improve and optimize our website, content, and user experience
- Protect against fraud, abuse, and unauthorized access
- Comply with applicable laws, regulations, and legal processes
5. Legal Bases for Processing (EEA/UK)
If you are located in the European Economic Area or the United Kingdom, we process your personal data based on the following legal grounds:
- Consent: where you have given explicit consent for us to process your data for a specific purpose, such as subscribing to our newsletter
- Performance of a contract: where processing is necessary to fulfil an engagement or provide a service you have requested
- Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our services, securing our website, and conducting direct marketing, provided these interests do not override your rights
- Legal obligation: where processing is required to comply with applicable laws or regulations
6. Client Services and Research Activities
In the course of delivering competitive intelligence, market research, and strategic advisory services, we may handle the following categories of information:
- Client-provided information: data, documents, and materials shared by clients for the purpose of a specific engagement
- Research inputs: publicly available information gathered from websites, publications, press releases, regulatory filings, and industry databases
- Digital performance data: website metrics, advertising data, SEO information, and other digital signals collected from publicly accessible sources
Controller/Processor Roles
When Rubikn processes personal data on behalf of a client as part of an engagement, the client acts as the data controller and Rubikn acts as the data processor. In such cases, we process the data solely according to the client’s instructions and the terms of our engagement agreement. Any questions about how that data is handled should be directed to the client.
7. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
A) Service Providers
We work with trusted third-party providers who assist us with:
- Website hosting and infrastructure
- Form handling and email delivery
- Scheduling and calendar management
- Analytics and performance measurement
- Security and fraud prevention
These providers only access the data necessary to perform their services and are contractually required to protect it.
B) Professional Advisors
We may share information with our legal, accounting, or other professional advisors as needed for business operations.
C) Legal Requirements
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Rubikn, our clients, or the public.
D) Business Transfers
If Rubikn is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
8. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Make the site function correctly and securely
- Remember your preferences and settings
- Understand how visitors use and navigate our site
- Improve the performance and experience of our website
For full details on the cookies we set, please see our Cookie Policy.
Your Choices
- Cookie settings: you can manage your cookie preferences through the cookie settings on our site
- Browser controls: most browsers allow you to block or delete cookies through their settings
- Do Not Track: our site does not currently respond to browser Do Not Track signals. We limit tracking by default through our choice of privacy-respecting analytics
9. Marketing Communications
If you have opted in to receive marketing communications from us, you can opt out at any time by:
- Clicking the unsubscribe link included in any marketing email
- Emailing us at contact@rubikn.com with your request
We will process your opt-out request promptly. Please note that even after opting out of marketing communications, you may still receive transactional or service-related messages related to an active engagement.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.
Factors we consider when determining retention periods include the nature and sensitivity of the data, the purposes for which it is processed, applicable legal requirements, and whether the purpose can be achieved by other means.
11. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.
However, no method of transmission over the internet and no method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
12. International Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your jurisdiction.
When we transfer personal data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law, including standard contractual clauses and other transfer mechanisms recognized by relevant data protection authorities.
13. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you
- Correction: request that we correct inaccurate or incomplete information
- Deletion: request that we delete your personal information, subject to certain legal exceptions
- Objection: object to the processing of your information for certain purposes, including direct marketing
- Portability: request a copy of your data in a structured, commonly used, and machine-readable format
- Withdrawal of consent: where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at contact@rubikn.com. We will respond to your request within the timeframe required by applicable law.
California and US State Privacy Rights
If you are a resident of California or another US state with applicable privacy legislation, you may have additional rights, including the right to know what personal information we collect and how it is used, the right to request deletion of your information, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the California Consumer Privacy Act (CCPA) or similar state laws. To make a verifiable consumer request, please contact us at contact@rubikn.com.
14. Children’s Privacy
Our website and services are not directed at individuals under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at contact@rubikn.com.
15. Third-Party Links
Our website may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit before providing personal information.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@rubikn.com
Address: 651 N Broad St, Suite 201, Middletown, DE 19709
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at contact@rubikn.com. We are committed to resolving any concerns promptly and transparently.